The Customer Technical Support Associate is responsible for monitoring and managing all systems within Axway’s Cloud operations, and providing level 1 – 2 support for Infrastructure and Applications. The individual will work closely with senior engineers to resolve issues and document repeatable solutions. The Customer Technical Support Associate will be a committed team player with a desire to learn and improve operations. The Customer Technical Support Associate must be highly motivated with strong analytical skills, and have a desire to learn new technology. The Customer Technical Support Associate will provide a high level of service to our customers, as well as maintain high level of professionalism in all customer interactions.
Axway is an EEO and AA Employer