• Senior Cloud Systems Engineer III

    Job ID
    2018-4642
    Category
    Technical/Engineering
    Job Location
    US-AZ-Phoenix
  • Overview

    Digital technology is no longer just another tool in the IT, marketing, sales or service toolbox to engage, inspire and attract customers. It is becoming the foundation of entirely new ways of doing business as well as giving rise to entirely new businesses. There could be 100 billion connected devices expected by 2025, leading towards a trillion sensor ecosystem. 1 billion digital natives are expected to join the workforce over the next 7 years. In a hyper-connected era of mobile, social, cloud, big data, and the Internet of Things, future growth will depend on platform business models.

     

    Axway (Euronext: AXW.PA) is a catalyst for transformation. With Axway AMPLIFY™, our cloud-enabled data integration and engagement platform, leading brands better anticipate, adapt and scale to meet ever-changing customer expectations. Our unified, API-first approach connects data from anywhere, fuels millions of apps and delivers real-time analytics to build customer experience networks. From idea to execution, we help make the future possible for more than 11,000 organizations in 100 countries. To learn more about Axway, visit www.axway.com.

     

     

    Why join Axway: The Senior Systems Engineer is a key member of a dedicated Cloud Global Infrastructure team providing cloud-based solutions hosted in Amazon Web Services (AWS) to Enterprise Customers. The Senior Systems Engineer is responsible for providing technical leadership on the team in the areas of day-to-day operations and project implementation, in partnership with other technical resources throughout Axway, to ensure all SLAs and client expectations are met or exceeded.

    Responsibilities

    Manage the lifecycle of all requests and problems that arise, driving for root cause of problems to prevent incidents from recurring

    Monitor overall system stability, health, and performance

    Act as the Technical Lead/Architect on key infrastructure projects

    Designs, implements, and maintains automation scripts

    Technical Lead and Owner for one or more of the team’s tools and technologies

    Participate in on-call and after-hours support and implementation activities as required.

    Safeguard Axway and Axway customer data through compliance with Axway policies and the appropriate use of Axway equipment and facilities.

    Qualifications

    High level of proficiency with UNIX/LINUX, working in a complex IT infrastructure

    Expert level experience in network connectivity, communication protocols, VPN, DNS, LDAP, Load Balancing, and network troubleshooting

    Significant experience with Firewall and NAT configurations

    Intermediate experience with Haproxy/Nginx, reverse proxy

    Excellent organization skills, ability to work well under pressure, and to meet deadlines

    Excellent Scripting skills (Python - preferred, Perl, Shell Scripting)

    Expert level troubleshooting skills

    Highly motivated self-starter and able to work independently

    Experience with ITIL Processes – Incident management, Change management, Problem Management

    Aptitude and passion for learning new technologies

    Demonstrated teamwork and collaboration capabilities

    Experience with IT Management and Monitoring tools such as Puppet, Nagios, and Splunk

    Ability to communicate effectively internally and externally at all levels, both orally and in writing

    Experience with Amazon Web Services preferred.

    Experience with ITIL preferred

    DevOps experience is a plus

     

     

    Must Have:

     

    At least eight years systems engineering and administration experience

        • Must be a lawful permanent resident with 3+ years of US residency or a US Citizen
        • Willing and able to obtain a US Government ‘Public Trust’ Clearance

     

    Education:

     

    Technical degree preferred

     

    Axway is an AA and Equal Opportunity Employer

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