• Technical Product Manager

    Job ID
    2018-5113
    Category
    Technical/Engineering
    Job Location
    US-AZ-Phoenix
  • Overview

    At Axway….

    At Axway, we are connecting individuals, systems, businesses, and ecosystems as if they were peers of each other. That means we need to make billions of transactions and data transfers across the Internet secure, understandable, predictable, and manageable for our customers.

     

    We know applying for and taking on a new job at any company requires a leap of faith. We want you to feel comfortable and excited about applying to Axway. To help you understand more about who we are and what we value, you can start with our culture and values, which are articulated on our website.

     

    What’s the opportunity?

    We are building our next generation API Management and microservice management. We are building a hybrid multi-cloud solution that manages API traffic in all directions, leveraging istio.io and Envoy at its core, providing end to end visibility and security across all APIs and microservices.

     

    We are looking for a Technical Product Manager to join us in Phoenix. We need you to understand developers not only as part of your development teams, but also as your end-users. Our customers are highly technical, and they rely on us to understand best practices in their field and to be sympathetic to industry trends in software development and architecture. This is a B2B product, so you will need to be able to shift between a highly technical world and a business-oriented value world quickly and easily, all the while ensuring that your decisions line up to satisfy buyers and end-users alike.

    Responsibilities

    What will I be doing

    • Your primary focus will be on complimenting the current team for our API Management solution developing and validating detailed requirements. You will spend a significant a portion of your time working closely with the R&D teams and UX, writing detailed EPICs, designing mockups, collaborating on User Stories creation and grooming.  You will help the other Product Managers deliver on their customer value objectives.
    • Work with the PM team to translate our company and solution strategy into a prioritised roadmap, gaining buy-in from internal stakeholders (sales, marketing, support, R&D) and most importantly from customers.
    • Understand our customers through research and regular interactions with them so that you can effectively communicate their challenges and goals to the development teams both verbally and via use cases.
    • Validate your proposed product features with customers, both in terms of how to execute them and priority.
    • Retrospect new features and the entire product with the PM team so that we continuously improve our decision-making and rectify bad decisions quickly.
    • Drive efficiency: Ensure that what you design and build with engineering has re-use across the company, build flexible solutions, rationalise existing services, modify and reuse when appropriate.
    • Own the quality of your product, both in terms of robustness and user-experience.

    Qualifications

    What skills will I need?

     

    Minimum qualifications:

    • Ideally, you’ve built a SaaS offering in your previous roles. You will have experience of continuous deployment and enjoyed the satisfaction of your work being in the hands of end users quickly.
    • Proven design experience. The UX of our products are key to success.
    • Ability to turn the complex into the simple. You must be able to understand the problems of highly technical customers and translate their needs into well-defined stories for our development teams.
    • Knowledge of and some hands-on experience designing Consumer APIs and validating same with customers
    • You must have proven expertise developing evidence-based qualitative customer insights.
    • You make data-driven decisions and can clearly explain the rationale and principles behind them.
    • Excellent written and verbal communication skills (excellent working knowledge of English is essential).
    • Ability to work well in a multi-cultural, cross-functional, geographically-distributed environment.
    • You have a passion for learning and constantly seek to improve your knowledge and skill set.
    • 3+ years of progressive product leadership with a reputation of delighting customers, meeting tight deadlines, and fostering collaborative working relationships with engineering.

    Preferred qualifications:

    • Bachelor's degree required or comparable academic training in User-Centred Design, Computer Science,  Engineering, Data Science, Management Information Systems, Computer Information Systems preferred.
    • Master of Science or comparable post-graduate academic training, a plus.
    • You will score bonus points if you can show any of the following:
      • Background with direct responsibility as a user experience designer, business analyst, presales consultant, or technical support engineer.
      • Knowledge of cloud services - AWS and Azure
      • API design best practice and API security

    Axway is an AA and EEO employer

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