Digital technology is no longer just another tool in the IT, marketing, sales or service toolbox to engage, inspire and attract customers. It is becoming the foundation of entirely new ways of doing business as well as giving rise to entirely new businesses. There could be 100 billion connected devices expected by 2025, leading towards a trillion sensor ecosystem. 1 billion digital natives are expected to join the workforce over the next 7 years. In a hyper-connected era of mobile, social, cloud, big data, and the Internet of Things, future growth will depend on platform business models.
Axway (Euronext: AXW.PA) is a catalyst for transformation. With Axway AMPLIFY™, our cloud-enabled data integration and engagement platform, leading brands better anticipate, adapt and scale to meet ever-changing customer expectations. Our unified, API-first approach connects data from anywhere, fuels millions of apps and delivers real-time analytics to build customer experience networks. From idea to execution, we help make the future possible for more than 11,000 organizations in 100 countries. To learn more about Axway, visit www.axway.com.
Syncplicity is an enterprise-grade file sync-and-share solution that is redefining file access for the modern and mobile workforce. We enable users to access all their files on all their devices, online or offline, with no hassles. With a rich experience and secure access using mobile, web, and desktop, our customers can easily collaborate globally, while their IT departments can maintain the security and control they require.
Axway’s Syncplicity Customer Success Engineer (CSE) is a technical member of the customer success team with a strong pre-sales focus. With a mission of driving end-user deployment, adoption and engagement, the Customer Success team is maniacally focused on enabling the customer’s IT Department to be the hero, while rolling out Syncplicity to the business. Your role as Customer Success Engineer is to assist our sales team in evangelizing the Syncplicity solution and in demonstrating how our well-defined use cases can meet the customer’s needs. You will deliver compelling architecture, security, and product presentations and demonstrations as well as closely managing POCs (Proof Of Concepts) for prospects. The CSE may also drive post-sales deployments in conjunction with the post-sales team while discovering new opportunities for the solution. The Syncplicity CSE boasts a robust background in Business Software, is comfortable working at multiple levels of the technology stack, enjoys a hands-on work environment, and has demonstrated prior success in a sales engineering (SE), solution architecture (SA), or a customer success (CSM) role.
This position will be based in our office in Santa Clara, CA.
Axway is an AA and EEO Employer