• Senior Cloud System Engineer

    Job ID
    2018-5273
    Category
    Technical/Engineering
    Job Location
    BG-Sofia
  • Overview

    Axway, a market leader in governing the flow of data, is a software and services company headquartered in Phoenix, Arizona. Established in 2001, Axway serves more than 11,000 organizations in 100 countries, with offices around the globe. Our award-winning products, solutions and services enable business-critical interactions by governing the data that flows across the enterprise, as well as data flows that span beyond the enterprise edge including partner communities and the cloud.

    Responsibilities

    • Must be able to deploy infrastructure and applications in according with release management process and internal ticketing system.
    • Provide or Create requests for permanent solutions by interacting with appropriate vendors or internal teams regarding identified issues/problems with database or cloud/bare metal -based infrastructure platforms
    • Participate in regular maintenance and patching activities for both application and infrastructure level.
    • Implement requested changes, analyze database performance and capacity request and implement improvements, contribute in HA solutions elaboration.
    • Manage support cases within our Service Level Agreement (SLA) guidelines
    • Assist with quality assurance testing before products are released
    • Document solutions, prepare and publish infrastructure and app-related run books, SOP-s, configuration guidelines, maintenance guides and other concerned documents in our ticketing system, so we can collaboratively work issues
    • Be available for on call rotations as an escalation point as needed.

    Qualifications

    • 5+ years of Linux administration (RedHat, Centos, Ubuntu)
    • Good Knowledge of AWS and related services
    • Bare Metal experience mandatory
    • Experience in building hybrid data centers (AWS/Bare Metal)
    • Good knowledge of building CI/CD pipelines
    • Knowledge of scripting languages such as Bash, Groovy, Python, etc.
    • Knowledge of micro services and Docker containerization.
    • Knowledge of monitoring tool such as New Relic, AppDynamic, Promotheus, Zabbix.
    • Knowledge of configuration management tools such as Chef, Terraform or Ansible.
    • Good understanding of Networking (TCP/IP, Interfaces, Routing).
    • Ability to work in a multicultural team spread across the globe (Bulgaria, France, Romania, Ireland, US, etc.).

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