• Cloud Application Consultant, API

    Job ID
    2018-5355
    Category
    Services
    Job Location
    US-AZ-Phoenix
  • Overview

    Digital technology is no longer just another tool in the IT, marketing, sales or service toolbox to engage, inspire and attract customers. It is becoming the foundation of entirely new ways of doing business as well as giving rise to entirely new businesses. There could be 100 billion connected devices expected by 2025, leading towards a trillion sensor ecosystem. 1 billion digital natives are expected to join the workforce over the next 7 years. In a hyper-connected era of mobile, social, cloud, big data, and the Internet of Things, future growth will depend on platform business models.

     

    Axway (Euronext: AXW.PA) is a catalyst for transformation. With Axway AMPLIFY™, our cloud-enabled data integration and engagement platform, leading brands better anticipate, adapt and scale to meet ever-changing customer expectations. Our unified, API-first approach connects data from anywhere, fuels millions of apps and delivers real-time analytics to build customer experience networks. From idea to execution, we help make the future possible for more than 11,000 organizations in 100 countries. To learn more about Axway, visit www.axway.com

    Responsibilities

    • Lead day-to-day Technical operational activities like implementing changes, resolving incidents, managing configurations and administering applications for assigned customer projects
    • Act as Technical SME for the assigned project(s)
    • Manage client expectations and can ensure high satisfaction of the client
    • Collect New Requirements from customers as part of ECMS and provide Solution Design using Axway B2B and MFT products
    • Provide expert advice to L2 team and make sure the new projects are being implemented as per the approved Design
    • Implement new configurations, flows and Deployments when needed
    • Manage the lifecycle of all requests and incidents that arise, driving for root cause of problems to prevent incidents from recurring
    • Demonstrate proficiency in all the team’s tools and technologies
    • Conduct all technical activities as defined in ECMS policies and procedures.
    • Participate in after-hours support and implementation activities as required

    Qualifications

    Non-technical requirements

    • Interpersonal verbal & written communication skills
    • High standard for solution and process quality, strong attention to detail
    • 3 + Years of IT experience

    Technical Critical Requirements

    • Experience with tools in the Software Development Life Cycle including: source control, build systems, issue tracking, and requirements management
    • Experience with installing & configuring Software applications
    • API Management Concepts
    • PKI (Public Key Infrastructure) and X509 certificates
    • HTTP and related technologies experience
    • Experience with using web APIs (SOAP, XML, REST, JSON)
    • Experience with testing web-based APIs (APIs based on REST architecture)
    • Experience with Databases (Oracle, MySQL, Cassandra)
    • Understand cloud related technologies
    • Bachelors Degreee required

    Technical Optional Requirements (nice to have)

    • Experience with API Management Platforms Axway/Vordel APIGateway, Apigee, CA/Layer 7 APIGateway
    • Microsoft ADFS, CA SiteMinder, Oracle Access Manager
    • Experience with one or more scripting language (Shell (Bash), Groovy, Javascript, Python)
    • Experience with network concepts (OSI Layer) and tools (Wireshark)
    • SaaS Application Integration
    • Understanding of AWS concepts
    • Understanding of container concepts (Docker)
    • DevOps: Puppet, Chef, Ansible, Jenkins
    • Ticketing tools like Service now, Jira
    • ITIL Certification/Knowledge


    Axway is an EEO and AA Employer

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