Axway

Learning Management System Administrator

Job ID
2021-6800
Category
Executive/Administrative/HR/Legal
Job Location
US-Remote

Overview

In 2021, we are pursuing our ambitions to continue to enable organizations' digital transformation.  We are looking for our new Axway University Super Admin to join Axway's family.  Are you ready? Join us now!!!

 

Together we can.  Together we will.  Axway is an enterprise integration company that's been around for over 20 years to digitally transform enterprises of all sizes - more than 11,000 in 100 countries at last count.  Axway revitalizes heritage IT infrastructures to enable brilliant digital customer experiences, unlock new business innovation and capabilities, and put companies on a secure, future-proof path for growth.

 

You'll exchange ideas with a culturally rich global community of over 1,800 members who connect remotely or show up onsite in virtually every time zone on the planet.  And you'll have the support and camaraderie of your Axway leadership and colleagues to serve as a reminder that you're not alone on your journey, and that every day, you've taken one more step forward.  With Axway, you'll go far because we're better together.  Learn more: www.axway.com.

 

At Axway University (AU) our Mission is to help our partners, customers, and employees achieve their goals by learning together. To do so we are organized in three very tight teams: the Curriculum Architects team (CA), the Design and Development team (D&D), and the Delivery Team (DELI), the “Axway University Super-Admin” role reports to the Delivery Team Director.

 

The team was put together 18 months ago, and we are still developing and growing our content as well as our ways of working. The ideal candidate is expected to help set up the team rules as well as deliver on the daily responsibilities and tasks.

Responsibilities

  • Optimize the use of the LMS (Docebo) and all other tools used by the whole team to create and deliver engaging learning experiences (ReadyTech, Poll Everywhere, Murals, etc).
  • Provide support and coaching to the 12 systems admins who are spread in several location in Europe and the United States.
  • Promote use of the ecosystem of tools we have available.
  • Create ways to securely open access to other people in the ecosystem to exploit AU tools autonomously.
  • Follow up with our vendors’ CS teams on existing tickets, optimizing use, and becoming an influencer in their communities.
  • Team up with the CA and D&D to lead projects dedicated to improving the learner experience via the use of the technologies available or new ones.
  • Provide constant visibility of know bugs, fixes, roadmaps, trending ideas, and current projects.
  • Analyse and produce reports of system usage including ideas for optimization.

Qualifications

  • Excellent command of Docebo. In place of Docebo experience, candidates should have experience with at least 2 different LMS tools and used other technologies to create a “state of the art” Learning Experience Platform.
  • Solution mindset, dedicated to find ways to simply communicate to a wide variety of users the best way to achieve their goals and/or solve their issues
  • Solid project management experience.
  • Ability to influence people with no hierarchical authority within the ecosystem of vendors, colleagues with and outside AU, and end users.
  • Excellent command of the English language. Conversational knowledge of French is a distinctive plus.
  • A relevant university degree, or equivalent, is required 

Axway is an AA and EEO Employer

 

 

 

 

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