We are seeking a dynamic and organized Front Desk Coordinator to serve as the initial point of contact for our visitors, clients, partners, and suppliers. This role is pivotal in ensuring smooth daily operations and providing exceptional administrative support across various functions.

• Welcome and assist visitors, clients, partners, suppliers on the phone or face-to-face and notify team members of guest arrival, take and relay messages;
• Oversee staff movements, in and out of the headquarters, monitor visitor access and maintain security awareness;
• Track and sort incoming and outgoing packages, mail. Arrange messenger service as needed. Arrange hospitality services for guests such as transportation, tickets, reservations, etc.
• Handle sensitive data on employee documents and certificates;
• Schedule and prepare meeting and conference rooms. This includes room setup, placing catering orders, and securing technological equipment. Request building and housekeeping services as needed;
• Support with any ad-hoc request related to office administration;
• Monitor the stock of consumables and office equipment, anticipating needs;
• Organize conference and meeting room bookings- booking Video Conference and Meeting Rooms and ordering suitable morning/afternoon snacks and lunch when necessary;
• maintain in contact with various services providers;
• Order, in a timely manner, products for the different type of celebration kits, branded products for job fairs, other events;
• Oversee activity for French classes training (help the teacher with organization, updating group components, schedules);
• Acquire vouchers for different events and celebrations, then send invoice to the correct department;
• Updating internal communication channels (TV screens displayed in headquartes);
• Send monthly e-mails to colleagues celebrating lenght of service in the company;

Key competencies:

• verbal and written communication skills (English advanced, French is a plus);
• customer service orientation and attention to details;
• Excellent time management skills and ability to multi-task and prioritize work;
• Strong organizational and planning skills in a fast-paced environment;
• Flexible and able to think outside the box;
• Ability to be resourceful and proactive in dealing with issues that may arise;
• Communication skills to exchange straightforward information;
• Strong organizational skills with an inquisitive mindset;

Education and experience:

• previous front- desk experience;
• University diploma generally required;
• knowledge of administrative and clerical procedures;
• Microsoft Office knowledge;
• knowledge of customer service principles and practices;

Career Development

Employee career development is one of Axway’s major company values; and we are deeply committed to helping them leverage the promotion and job mobility opportunities that are right for them.

This is what our candidates can expect from us if they choose to join our team:

• A personal development plan and training plan (technical, product & functional) in order to insure your integration and your performance
• Competitive remuneration package and real benefits (gym access, Bookster, private medical insurance with dental included, team-buildings, Fun Day, Christmas Party etc.)
• Potential for growth in an international company
• Friendly working environment with experienced professionals
• Flexible working hours when need and remote work policy (60% remote)
• Extra paid vacation days – 25 days/year
• Open games area – table tennis, sports and more!

In addition, Axway’s global presence creates opportunities for geographical mobility both within Axway subsidiaries.

#LI-AS1