In 2025, we are pursuing our ambitions to continue to enable organizations' digital transformation. We are looking for our new Technical Writer to join Axway's family. Are you ready? Join us now!!

Together, we can. Together, we will. Axway is an enterprise integration company that's been around for over 20 years to digitally transform businesses of all sizes with more than 11,000 customers in 100 countries. Axway revitalizes IT infrastructures to enable brilliant digital customer experiences to unlock new business innovation and capabilities. Axway puts companies on a secure, future-proof path for growth.

With Axway, you'll go far because we're better together. You'll exchange ideas with a culturally rich global community of over 1,550 members who connect remotely or show up onsite in every time zone. And you'll have the support and camaraderie of your Axway leadership and colleagues to remind you that you're not alone on your journey and have taken one more step forward every day. Together, we can accomplish anything. Learn more: www.axway.com.

Our SecureTransport team located in Sofia's R&D office is looking for a talented Technical Writer to join our team. If you are skilled writer with strong technical knowledge and excellent English, who can translate complex concepts into clear, concise, and well-structured documentation.

• Solid IT literacy, with the ability to understand technical concepts
• Expertise in information architecture and the minimalist design approach
• Highly organized, able to manage multiple priorities in a fast-paced environment
• Experienced in applying a DevOps approach to content publishing – from source to customer
• Adaptable, proactive, and a team player with a strong work ethic
• Passionate about technology and innovations in technical documentation

• Assess audience needs and plan relevant content deliverables
• Create and maintain documentation for administrators and developers
• Propose and proofread user-friendly UX copy
• Gain product expertise through hands-on use and validation
• Collaborate with engineers, designers, and product teams to ensure accuracy
• Optimize tools and workflows for efficient content development

• Fluent in English 
• At least two years of experience in content or technical writing, with knowledge of topic-based writing styles
• Experience with web publishing and content management systems
• Hands-on experience structuring content using XML, XHTML, and HTML
• Experience with version control systems (e.g., Git, SVN) and collaboration tools like Jira and Confluence
• Graduate or post-graduate degree in English, Engineering, IT, Computer Science, or a related field

• Experience creating comprehensive technical documentation, such as Administrator Guides, Developer Guides, Installation Guides, etc.
• Experience in video content creation
• Experience with MadCap Flare
• Knowledge of CSS for styling documentation

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