We are seeking our new Senior Cloud Systems Operations Engineer to join the Axway team! You will join a new team starting up in Sofia in 2025, part of Axway’s Managed Cloud Operations organization.

• Monitor, maintain, and optimize cloud infrastructure across AWS and Azure.
• Manage incident response, troubleshooting, and resolution for cloud-based systems.
• Perform system upgrades, patching, and backup management.
• Maintain and manage Kubernetes, Docker, and related technologies.
• Collaborate directly with customers to assess implementations, gather requirements, and deliver tailored recommendations
• Collaborate with product development, support and security teams to enhance security, compliance, and best practices.
• Create and maintain documentation for cloud environments and processes.
• Participate in after-hours support (on call) and scheduled implementation activities as required.

• 5+ years of experience in IT with similar responsibilities
• Strong interpersonal, collaboration, and communication skills, with a positive and solutions-focused mindset
• Deep knowledge of cloud, on-prem, and hybrid solutions architecture, deployment, and maintenance
• Ability to solve complex and non-routine problems efficiently with minimal supervision
• Flexibility to work effectively with global teams across NA, EMEA, and APAC time zones
• Bachelor’s degree in CS or equivalent

Technical skills

• Cloud Platforms: Expertise in AWS and Azure services, including EC2, EBS, S3, EKS, Route 53, IAM, Load Balancers, ACM, VPN, VPC, Private Link, Transit Gateway, WAF, RDS, Systems Manager, Billing, Trusted Advisor, SSO, CloudWatch, CloudTrail, Backup, and Lambda.
• Containers & Orchestration: Proficiency in Kubernetes (EKS/AKS), Helm, and containerization best practices.
• Infrastructure as Code (IaC): Experience with Terraform, CloudFormation, and Ansible for automated provisioning and configuration management.
• Scripting & Automation: Skills in Bash, PowerShell, and Python for automation and system management.
• Networking & Connectivity: In-depth knowledge of TCP/IP, FTP, SFTP, PESIT, HTTPS, AS2, routing, firewalls, proxies (forward/reverse), HAProxy, and NAS.
• Databases: Experience working with both RDBMS and NoSQL databases, including Oracle, MSSQL, MySQL, PostgreSQL, and MongoDB.
• Security & Identity Management: Familiarity with PKI, SSO, LDAP, SAML, OpenID, MFA, and OAuth for secure authentication and access control.
• Messaging & Integration: Knowledge of SOAP, REST, SOA, MQ, and Tibco for application communication and integration.
• Service Management Tools: Experience with platforms like Salesforce, ServiceNow, and Jira for IT service and incident management.

Bonus points

• Experience with Axway products (e.g., Secure Transport, XFB Gateway, Interchange, Transfer CFT) or alternatives like GoAnywhere MFT, IBM Sterling File Gateway, Connect:Direct

Company Overview 

At Axway, we’re more than a company—we’re a pioneer. For 25 years, we’ve been empowering organizations to achieve digital transformation and unlock innovation. With a presence in 100 countries, 11,000+ customers, and a global team of over 1,400+ passionate professionals, Axway is driving the future of enterprise integration. 

We’re on a mission to a be the leader in our space, empowering our customers with secure, mission-critical software to manage and deliver impactful business outcomes from all their digital business interactions. 

Why Axway? 

We believe in the power of togetherness. When you’re part of Axway, you’re part of a culturally rich and globally connected community that thrives on exchanging ideas and tackling challenges head-on. Whether working remotely or onsite, you’ll find camaraderie, collaboration, and the support of leadership  to inspire you daily. 

Here, you’ll grow, innovate, and succeed because  we’re better together. Each step forward in your personal journey is one we take as a team. Join us, and let’s accomplish extraordinary things together. 

Axway is a proud member of 74Software. Learn more about how Axway is transforming the future: https://www.axway.com/en. 

Ready to shape the future? Let’s get started—because at Axway, together, we can. Together, we will. 

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