We are seeking our new Senior Services Consultant III to join the Axway team!

Responsibilities:

• Perform complex Consultancy/Managed Services assignments.
• Perform systems tuning and diagnostics on UNIX, LINUX and WINDOWS platforms as it relates to Axway products and Storage, Network, Database, and Firewall configurations.
• Participate as a technical expert of several technologies or software packages in a complex project of software implementation or systems integration.
• Manage client expectations and have the ability to ensure high satisfaction of the client and perform complex consultancy assignments.
• Manage large to small projects comprised of complex tasks as assigned by project manager responsible for project completion. 
• Architect and design web based B2B/MFT systems, multi-tier architectures and database management
• Analyze and execute significant updates and product upgrades
• Participate in on-call support rotation (1 week per month) for customer support needs outside of core business hours. 

Key Competencies

• Strong problem-solving skills with proven ability to influence and negotiate outside of a reporting relationship.
• Needs to have a good ability to manage client expectation and have the ability to ensure high satisfaction of the client.
• Strong oral and written communication skills, including technical writing.
• A proactive service attitude that can look beyond a strict process/priority matrix.

Qualifications:

• 6 + years of hands-on technical experience with MFT software solutions 
• 8+ years of experience in software industry with functional and technical consulting experience in a wide range of business areas of supply chain management including system development, business intelligence, business processes and customer relations.
• EAI, middleware, or other integration experience at the enterprise level
• Experience with fortune 500 enterprise customer projects
• A bachelor's degree, or relevant university degree, in Business, Engineering or Computer Science and graduate degree preferred.
• Proficiency with UNIX. LINUX and Windows platforms.
• Proficiency with shell and JAVA scripting
• Proficiency with database systems (e.g., DB2, Oracle, SQL, and/or Sybase)
• Proficiency with B2B and Monitoring solutions
• Familiarity with network connectivity and communication protocols (AS2, SFTP, FTP, MQ etc..)
• Familiarity with MBC, JMC and inline Java Processor
• Proficiency with XML and EDI (ANSI X12/EDIFACT)
• Experience with Rosetta-Net and ebXML industry standards

Axway is an AA and EEO Employer 

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Company Overview 

At Axway, we’re more than a company—we’re a pioneer. For 25 years, we’ve been empowering organizations to achieve digital transformation and unlock innovation. With a presence in 100 countries, 11,000+ customers, and a global team of over 1,400+ passionate professionals, Axway is driving the future of enterprise integration. 

We’re on a mission to a be the leader in our space, empowering our customers with secure, mission-critical software to manage and deliver impactful business outcomes from all their digital business interactions. 

Why Axway? 

We believe in the power of togetherness. When you’re part of Axway, you’re part of a culturally rich and globally connected community that thrives on exchanging ideas and tackling challenges head-on. Whether working remotely or onsite, you’ll find camaraderie, collaboration, and the support of leadership  to inspire you daily. 

Here, you’ll grow, innovate, and succeed because  we’re better together. Each step forward in your personal journey is one we take as a team. Join us, and let’s accomplish extraordinary things together. 

Axway is a proud member of 74Software. Learn more about how Axway is transforming the future: https://www.axway.com/en. 

Ready to shape the future? Let’s get started—because at Axway, together, we can. Together, we will.