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Digital technology is no longer just another tool in the IT, marketing, sales or service toolbox to engage, inspire and attract customers. It is becoming the foundation of entirely new ways of doing business as well as giving rise to entirely new businesses. There could be 100 billion connected devices expected by 2025, leading towards a trillion sensor ecosystem. 1 billion digital natives are expected to join the workforce over the next 7 years. In a hyper-connected era of mobile, social, cloud, big data, and the Internet of Things, future growth will depend on platform business models.
Axway (Euronext: AXW.PA) is a catalyst for transformation. With Axway AMPLIFY™, our cloud-enabled data integration and engagement platform, leading brands better anticipate, adapt and scale to meet ever-changing customer expectations. Our unified, API-first approach connects data from anywhere, fuels millions of apps and delivers real-time analytics to build customer experience networks. From idea to execution, we help make the future possible for more than 11,000 organizations in 100 countries. To learn more about Axway, visit www.axway.com.
We are currently looking for a Principal Sales Ops Rep to join our global sales operations team here in Phoenix, AZ. This role is critical to the effectiveness of Axway’s Sales and Customer Success Operations team, a diverse organization with a broad presence across the globe. In this capacity, you will enable salespeople to proactively serve both existing and potential customers. This is a highly visible position that directly aligns to Axway’s strategy and the attainment of revenue growth objectives. Further, as a key influencer to the company’s transformation, you will have the freedom to apply your expertise in a manner that directly supports our leadership team.
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To strengthen our Sales team in Germany we currently search Account Executives for the following Territories: Automotive Manufacturing
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This position is responsible for answering all phone requests for technical support, eventually resolving customer questions. This is a highly visible position that serves as a primary Global Support interface between Axway and the Axway customer base. It is a key role in defining the customer’s impression of Axway. Candidates must be highly motivated, have strong analytical skills; and have a strong aptitude towards learning new technology. The individual must provide a high level of service to our customers, as well as maintain high level of professionalism while fielding inquiries. The Technical Support Specialist will be available for 24x7 shift rotation or on emergency unscheduled off-hours.
We think Axway is a great place to learn and grow - both as a professional and a person. It doesn’t really matter if you are at the start of your career or If you have 30+ years of experience in IT, you will still find the above statement true.
You will have the opportunity to work with great people and professionals in a friendly and open-minded environment. Working in Axway for most of us feels like working with a huge family. Significant amount of our colleagues are with Axway since its start and because we are expanding we are always eager to join new members to the team.
Working time that can be flexible when needed too.
You will get challenged with complex and important tasks, so you can show your full potential and develop new skills and knowledge.
Lots of fun in and out of work! We have table tennis, PlayStation, foosball at the office. We organize a lot and fun team events. We enjoy spending time and hanging out with colleagues out of the office sharing similar interests.
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Axway, a market leader in governing the flow of data, is a software and services company headquartered in Scottsdale, Arizona and Paris, France. Established in 2001, Axway serves more than 11,000 organizations in 100 countries, with offices around the globe. Our award-winning products, solutions and services enable business-critical interactions by governing the data that flows across the enterprise, as well as data flows that span beyond the enterprise edge including partner communities, mobile devices and the cloud. Axway’s industry-leading offerings include: business-to-business integration, managed file transfer, secure email, data flow analytics and operational intelligence, process management, API and identity management, as well as professional and managed services, cloud solutions, and Software-as-a-Service.
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Axway, a market leader in governing the flow of data, is a software and services company headquartered in Scottsdale, Arizona and Paris, France. Established in 2001, Axway serves more than 11,000 organizations in 100 countries, with offices around the globe. Our award-winning products, solutions and services enable business-critical interactions by governing the data that flows across the enterprise, as well as data flows that span beyond the enterprise edge including partner communities, mobile devices and the cloud. Axway’s industry-leading offerings include: business-to-business integration, managed file transfer, secure email, data flow analytics and operational intelligence, process management, API and identity management, as well as professional and managed services, cloud solutions, and Software-as-a-Service.
The Role
We are currently seeking New Account Acquisition Salespeople with a proven track record of acquiring net-new names in technology in the United Kingdom territory. Focus for this role is for selling complex software solutions around the API / API Management and Microservices arena (including general integration). The primary objectives for this position is to develop net new logos in “Whitespace” verticals around Digital Integration (API/Microservices) while empowering our clients to grow their business profitably in a complex marketplace. The right candidate will be highly collaborative, create and develop a strategic territory plan within target accounts with a specific concentration on API, Microservices and Digital Integration technologies. This role is across multiple available verticals.
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Axway, a market leader in governing the flow of data, is a software and services company headquartered in Scottsdale, Arizona. Established in 2001, Axway serves more than 11,000 organizations in 100 countries, with offices around the globe. Our award-winning products, solutions and services enable business-critical interactions by governing the data that flows across the enterprise, as well as data flows that span beyond the enterprise edge including partner communities, mobile devices and the cloud. Axway’s industry-leading offerings include: business-to-business integration, managed file transfer, secure email, data flow analytics and operational intelligence, process management, API and identity management, as well as professional and managed services, cloud solutions, and Software-as-a-Service.
We are currently seeking account executives with a proven track record of significant over-quota achievement and experience in selling complex software solutions to join our API team in the Northeast, Southeast, Central and Western regions of the United States. The primary objectives for this position are to develop strategic accounts and acquire net new logos with an API focus while empowering our clients to grow their business profitably in a complex marketplace. The right candidate will be highly collaborative, create and develop a strategic territory plan within target accounts with a specific concentration on API technology.
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Axway, a market leader in governing the flow of data, is a software and services company headquartered in Scottsdale, Arizona. Established in 2001, Axway serves more than 11,000 organizations in 100 countries, with offices around the globe. Our award-winning products, solutions and services enable business-critical interactions by governing the data that flows across the enterprise, as well as data flows that span beyond the enterprise edge including partner communities, mobile devices and the cloud. Axway’s industry-leading offerings include: business-to-business integration, managed file transfer, secure email, data flow analytics and operational intelligence, process management, API and identity management, as well as professional and managed services, cloud solutions, and Software-as-a-Service.
We are currently seeking account executives with a proven track record of significant over-quota achievement and experience in selling complex software solutions to join our API team in the Northeast, Southeast, Central and Western regions of the United States. The primary objectives for this position are to develop strategic accounts and acquire net new logos with an API focus while empowering our clients to grow their business profitably in a complex marketplace. The right candidate will be highly collaborative, create and develop a strategic territory plan within target accounts with a specific concentration on API technology.
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Axway, a market leader in governing the flow of data, is a software and services company headquartered in Scottsdale, Arizona. Established in 2001, Axway serves more than 11,000 organizations in 100 countries, with offices around the globe. Our award-winning products, solutions and services enable business-critical interactions by governing the data that flows across the enterprise, as well as data flows that span beyond the enterprise edge including partner communities, mobile devices and the cloud. Axway’s industry-leading offerings include: business-to-business integration, managed file transfer, secure email, data flow analytics and operational intelligence, process management, API and identity management, as well as professional and managed services, cloud solutions, and Software-as-a-Service.
We are currently seeking account executives with a proven track record of significant over-quota achievement and experience in selling complex software solutions to join our API team in the Northeast, Southeast, Central and Western regions of the United States. The primary objectives for this position are to develop strategic accounts and acquire net new logos with an API focus while empowering our clients to grow their business profitably in a complex marketplace. The right candidate will be highly collaborative, create and develop a strategic territory plan within target accounts with a specific concentration on API technology
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Axway, a market leader in governing the flow of data, is a software and services company headquartered in Scottsdale, Arizona. Established in 2001, Axway serves more than 11,000 organizations in 100 countries, with offices around the globe. Our award-winning products, solutions and services enable business-critical interactions by governing the data that flows across the enterprise, as well as data flows that span beyond the enterprise edge including partner communities, mobile devices and the cloud. Axway’s industry-leading offerings include: business-to-business integration, managed file transfer, secure email, data flow analytics and operational intelligence, process management, API and identity management, as well as professional and managed services, cloud solutions, and Software-as-a-Service.
We are currently seeking account executives with a proven track record of significant over-quota achievement and experience in selling complex software solutions to join our API team in the Northeast, Southeast, Central and Western regions of the United States. The primary objectives for this position are to develop strategic accounts and acquire net new logos with an API focus while empowering our clients to grow their business profitably in a complex marketplace. The right candidate will be highly collaborative, create and develop a strategic territory plan within target accounts with a specific concentration on API technology.
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Axway is a catalyst for transformation. With Axway AMPLIFY™, our cloud-enabled data integration and engagement platform, leading brands better anticipate, adapt and scale to meet ever changing customer expectations. Our unified, API-first approach connects data from anywhere, fuels millions of apps and delivers real-time analytics to build customer experience (CX) networks that unite not only employees, but suppliers, partners and developers into an agile force for innovation that’s as fast and fluid as today’s digital customer.
We are currently seeking an Recurring Revenue Renewal Specialist for our new Customer Success Organization (CSO) business unit. This position is part of our Global Renewal Romanian Center. The position reports to the Manager of Subscriptions & Maintenance Renewals in Bucharest, Romania.
The primary objective for this position is to protect our recurring revenues (Subscriptions & Maintenance) and grow our customers through expansion, driving good customer satisfaction and loyalty. The right candidate will be capable of working in autonomy while defining priorities, building trusted relationship with his/her end-users/partners, and showing a good predictability of his/her business.
If you are young and dynamic, have an insatiable hunger for knowledge, your creativity and problem-solving skills are outstanding, please don’t deny us the chance to meet you!
We can offer you a fast moving and challenging environment in which you will have to manage
multiple tasks and priorities, using your attention to details and customer orientation skills.
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Axway is seeking a Software Architect for our top revenue product – SecureTransport. It is a multi-protocol MFT gateway for securing, managing, and tracking file flows among people and applications inside your enterprise, and beyond your firewall to your user communities, the cloud and mobile devices. It is designed to handle everything — from high-volume automated high-speed secure file transfers between systems, sites, lines of business and external partners, to user-driven communications and mobile, folder- and portal-based file sharing.
The Architect will collaborate with Engineering and Product Management teams and will be responsible for applying best practices that will drive fast time to value for customers. He will take ownership of key technical activities and initiatives within the team to ensure a high level of service to our internal and external partners. The role requires strong technical, solutions and presentation skills that will drive innovation and thought leadership. The architect will be specifically focusing on Axway’s solutions for SecureTransport as a key part of Managed File Transfer portfolio of products.
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Axway (Euronext: AXW.PA) is a catalyst for transformation. With Axway AMPLIFY™, our cloud-enabled data integration and engagement platform, leading brands better anticipate, adapt and scale to meet ever changing customer expectations. Our unified, API-first approach connects data from anywhere, fuels millions of apps and delivers real-time analytics to build customer experience networks. From idea to execution, we help make the future possible for more than 11,000 organizations in 100 countries. To learn more about Axway, visit http://www.axway.com.
Project description:
Axway TSIM is a pre-configured business-to-business (B2B) solution that enables you to integrate, control, and monitor internal and external processes, from start to finish, across your global automotive supply chain. Based on an open platform augmented with industry-specific processes, workflows, and specialized services, it serves as a central communication and transaction hub within your enterprise and for your entire trading community.
Available as licensed software and as a Cloud Managed Service, Axway TSIM can help you speed time to market; integrate new processes, business units and acquisitions; and adhere to current and future B2B communication standards and OEM and government mandates.
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In order to support the growth of Axway’s business in the Nordics, our Pre-sales department is looking to hire a Principal Pre-Sales Consultant Integration for our Nordic location in Stockholm.
The Principal Pre-Sales Consultant is a technical sales consultant and supports our clients, partners and customers with technical expertise throughout the sales process.
He is the technical advisor for customers and collaborates with the sales department, product management, marketing, services and support. The Principal Pre-Sales Consultant will also play an important role within the overall organization. He will influence Axway’s strategy, offering and go-to-market approach.
The Pre-sales Consultant is a technical player in the sales team, responsible for eliciting and analyzing customer requirements and mapping those needs to Axway solution sets. He needs to have strong presentation skills and be capable of demonstrating the proposed solutions to prospects.
The right profile for his role should be that of an integration middleware generalist with extensive skills with integration projects and tools and products with a specialization on API Management solutions.
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Axway (NYSE Euronext: AXW.PA) is a catalyst for transformation and a global leader in data flow governance. With Axway AMPLIFY™, our cloud-enabled hybrid integration and engagement platform, leading brands better anticipate, adapt and scale to meet ever-changing customer expectations. Our unified, API-first approach connects data from anywhere, fuels millions of apps and delivers real-time analytics to build customer experience networks. From idea to execution, we help make the future possible for more than 11,000 organizations in 100 countries. Axway is registered in France and headquarters in Phoenix, Arizona, with offices in over 20 countries including Australia, Singapore, Hong Kong, and China.
- Provides technical expertise to support the sales of Axway Amplify Platform focused on API Management and Hybrid Integration
- Collaborates between Sales, Services, Engineering, Support and Channel partners to address customer needs in a complex solution
- Reports directly to Country Manager, Australia
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Axway is looking for a person, who will develop and/or maintain the tools and processes necessary for the smooth functioning of the Customer Success Organization, ensuring the quality and the level of operational performance in compliance with specifications, time constraints and quality expectations.
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Digital technology is no longer just another tool in the IT, marketing, sales or service toolbox to engage, inspire and attract customers. It is becoming the foundation of entirely new ways of doing business as well as giving rise to entirely new businesses. There could be 100 billion connected devices expected by 2025, leading towards a trillion sensor ecosystem. 1 billion digital natives are expected to join the workforce over the next 7 years. In a hyper-connected era of mobile, social, cloud, big data, and the Internet of Things, future growth will depend on platform business models.
Axway (Euronext: AXW.PA) is a catalyst for transformation. With Axway AMPLIFY™, our cloud-enabled data integration and engagement platform, leading brands better anticipate, adapt and scale to meet ever-changing customer expectations. Our unified, API-first approach connects data from anywhere, fuels millions of apps and delivers real-time analytics to build customer experience networks. From idea to execution, we help make the future possible for more than 11,000 organizations in 100 countries. To learn more about Axway, visit www.axway.com.
Why join Axway:
The Customer Success Manager (CSM) is responsible for customer success within Axway’s SaaS businesses – Syncplicity and/or Appcelerator – in the Americas. The Axway CSM displays a strong background in SaaS software, has excellent communication skills, and loves working closely with customers, enabling customers to achieve their desired business outcomes leading to increased revenues and expansion opportunities. The position reports to Axway’s Senior Director of SaaS Customer Success.
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Axway is the ONLY provider in the market today to manage, run, secure, and monitor all your business interactions – emails, files, messages, services, events, and processes. Spanning all industries, over 11,000 organizations in more than 100 countries depend on Axway’s proven breadth of services and Layers of governance to build and improve value chain efficiency, regulatory compliance and quality of service.
Axway is looking for a Test Automation Development Engineer to join a Quality Assurance (QA) team based in SOFIA. The QA team, part of the Information System department, ensures the overall quality of the information system releases, supports operations teams and management in making decisions.
We are looking for a goal-oriented person with passion in automation testing - key role in an Agile project, contributor for the quality of our main activity – CRM migration to Salesforce.
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Axway is seeking a Customer Technical Support Engineer to join our Australian Technical Support team, dealing mostly with enterprise customers utilising our API Management solution and products.
Role:
Ensure customer satisfaction by resolving and coordinating resolution of technical product problems and building customer relationships.
Communicate problem resolution strategies and status to the customer, internal and external in an accurate, professional, and timely, manner.
Owns and drives resolution of customer’s cases. Maintains records of cases, defines resolution action plans and follows through to case closure, ensuring customer satisfaction of their support experience.
Independently resolves problems of diverse scope and moderate complexity where analysis of data and/or situations require a review of identifiable factors.
Organizes delivery of product fixes to customers, coordinating necessary resources to ensure delivery is timely, efficient and satisfactory.
Under guidance of senior engineer or manager, will implement strategies for problem resolution that meet customer business requirements.
Exercises judgment within generally defined practices and procedures to determine appropriate action.
Provides limited pro-active account management with designated customers to monitor satisfaction levels, and to identify issues where support can be improved.
Works with other company personnel to maintain a quality of customer interaction consistent with Global Support standards.
Promotes customer advocacy and satisfaction throughout the company.
Resolves customer and field inquiries regarding the company’s current products.
Most support activities will be performed in Axway offices, with the occasional customer site visit.
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The Marketing Operations and Center of Excellence (CoE) team at Axway leverages world-class marketing technologies, data-driven insights and exemplary team work - to not only help execute marketing campaigns but transform the role of Marketing into a strategic innovation and revenue generating hub. If you thrive on solving new problems every day, experimenting with automation strategies and optimizing operational solutions, this role is for you!
Axway (Euronext: AXW.PA) is a catalyst for transformation. With Axway AMPLIFY™, our cloud-enabled data integration and engagement platform, leading brands better anticipate, adapt and scale to meet ever-changing customer expectations. Our unified, API-first approach connects data from anywhere, fuels millions of apps and delivers real-time analytics to build customer experience networks. From idea to execution, we help make the future possible for more than 11,000 organizations in 100 countries. To learn more about Axway, visit www.axway.com.
About the Role
This individual will be reporting to the Senior Director of Marketing Operations, supporting Axway’s Marketing Automation initiatives with the following responsibilities:
Marketo Programs/Campaign set up and synchronization
- Set up Marketo programs identifying the right target lists and segmentation, program triggers and flow steps along with appropriate alerts. Create and upload assets on emails and landing pages and implement progressive profiling forms.
- Enable campaign execution and reporting based on stakeholder requirements on responses and program member status and pipeline impact.
- Monitor campaign synchronization with Salesforce.com.Troubleshoot and QA campaigns, workflows, data issues, A/B Tests, nurture campaigns and/or email deliverability issues.
- Ensure compliance with GDPR guidelines and Marketing Ops best practices for all outbound and inbound programs such as Lead Imports, Web forms and Web API integrations
- Partner with the Digital/ Web team in UTM tracking code implementations by campaigns
- Provide leadership and coaching to the existing marketing automation team in Marketo strategies
Marketing Automation Technology maintenance and optimization
- Periodic database optimization tasks including data cleansing, removing duplicates, old, inactive and out-of-compliance leads
- Annual review of the Lead Lifecycle to ensure healthy performance of the lead management process, lead-routing and lead-progression by lead owners
- Assist in quarterly Marketo health checkups, including proper functioning and optimization of emails, landing pages, Database, CoE templates, Folder structures and Campaign flows.
- Assist in the design, development and execution of marketing technology roadmap to enable best in class Marketing Operations capabilities
Marketing Strategy Optimization with Data-driven insights
- Leverage Marketo, SFDC and/or other analytics tools to analyze Campaign’s performance, ROI, and pipeline influence along with prospects’ engagement behaviors throughout the buyer’s journey. Be an active, visible and vocal spokesperson for the Marketing Operations team and its contributions to the senior leadership.
- Develop strong relations and close partnership with Regional and Global Marketing, Sales Operations and IT teams to deliver a seamless stakeholder experience
- Act as a key advisor to Marketing Operations and Marketing leadership in influencing the strategic direction of the business. Contribute to the overall strategic growth of the organization.
Required Experience
- 4-6+ years of direct experience in marketing automation along with practical, hands-on experience with Marketo. Marketo expertise must include program set up fundamentals, lifecycle, programs triggers, scoring models, token utilization, assets and reporting.
- Excellent interpersonal skills; ability to build, manage and influence stakeholders and virtual teams.
- Must possess a strong attention to detail, ability to address and interpret technical issues to a non-technical audience. Self-motivated and self-starter with a high sense of ownership.
- Must possess the ability to work in a fast-paced environment and under pressure to be able to meet tight deadlines
- Knowledge in modern Demand Generation strategies, advanced Excel, HTML, Marketo and SFDC Platform certifications are a huge plus
Education
- Bachelor’s degree in Business, Information Technology or a related field
- MBA from a reputed business school is highly desirable
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We are looking for a goal-oriented experienced QA for our Syncplicity Team with passion in automation testing.
